FAQ

To the best of our knowledge, no EAST libraries are intentionally charging each other. Please reach out either to the resource sharing contact at the offending library or to info@eastlibraries.org and we will investigate on your behalf. 

This FAQ is under development. Please let us know what you would like to see at info@eastlibraries.org.

Brief FAQ - please send any additions to info@eastlibraries.org

Q: Is patron information shared/exposed in the Peer-to-Peer protocol?

A: This is an option that can be turned on/off. The "Supports ADD address" setting in the Partner record controls whether the requester's email is included. Resource Sharing Partners - Ex Libris Knowledge Center 

Q: As a Rapid user, do the requests from Rapido libraries come in via Rapid? In other words, into ILLiad? And would this be a group of libraries who aren’t already in another POD we might use?

Q:  We don't want to loan new books for the full loan period of the POD. Should we still participate?

A: Yes, just say no to things you don't want to loan for the extended loan period.  If you’re a P2P library, you can use the Resource Sharing Directory configs to auto-deflect any location that you don’t want to lend from.